Privacy Policy

Last Updated and Effective Date:
March 30,2026

At Spotless Care Solutions LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

1. ​ Information We Collect

We may collect the following information when you use our website or request a quote:
Name
Phone number
ZIP code and service location
Home details (bedrooms, bathrooms, square footage)
Any additional information you provide

2. How We Use Your Information

Your information is used to:
Provide cleaning, maintenance, and repair service quotes
Contact you regarding your request or appointment
Improve our services and customer experience
Send service confirmations or follow-ups
  
We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. ​Data Protection

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, no online system is 100% secure.

4. ​​Cookies & Tracking

Cookies

Most browsers accept cookies by default, but you can change your settings to block or delete them if you prefer. Keep in mind that disabling cookies may impact how certain features of our website work.

C. Communication Preferences

You can unsubscribe from marketing emails or text messages at any time by following the instructions in those messages. Even if you opt out, we may still send you non-promotional messages, such as account updates or important service notices.

5. Selling or Sharing Personal Information

We may share or sell certain categories of personal information with third parties for purposes such as targeted advertising. Below, we outline the types of data involved, the recipients, and the reasons for sharing — covering both current practices and those within the past 12 months.

We do not knowingly sell or share personal information of anyone under 16 years old, and have not done so in the last 12 months.

6. Your Privacy Rights

A. Rights for U.S. Residents

If you live in the United States, you may have certain rights regarding your personal data, depending on your state laws. These rights may include:

  • Right to Delete — You can ask us to delete personal information we’ve collected from you.
  • Right to Correct — You can request corrections to inaccurate personal data.
  • Right to Know & Access — You can ask what data we collect, how we use it, who we share it with, and request a copy in a portable format.
  • Third-Party Disclosure — You may request a list of specific third parties (excluding individuals) to whom we’ve disclosed your information.
  • Right to Opt-Out of Profiling — You can choose not to have your data used for automated decisions with legal or similar effects.
  • Targeted Advertising & Sale — You have the right to opt out of your data being sold or shared for targeted advertising.
  • Sensitive Data — We only use sensitive information for limited purposes, so additional rights in this area do not apply.
  • No Discrimination — We will not deny you services, change pricing, or retaliate against you for exercising your privacy rights.
  • Right to Appeal — If we deny your request, you may appeal the decision. We’ll tell you how in our response.

B. How to Exercise Your Rights

To make a privacy request, contact us at:

Spotless Care Solutions LLC
📞 (561) 889-2163
📍 West Palm Beach, FL

You can also email us to opt out of the sale or sharing of your personal information.
In some cases, we may ask for additional information to verify your identity before fulfilling your request. We typically respond within 45 days, or 15 business days for opt-out requests.

C. Appealing a Denied Request

If we deny your privacy request, you may appeal by contacting us at the same phone or email above. We’ll respond to your appeal within 45 days and explain the outcome. If denied again, you may file a complaint with your state’s Attorney General.

D. Using an Authorized Agent

You may appoint an authorized agent (such as a guardian or legal representative) to act on your behalf. We may require documentation confirming their authority to make requests for you.

E. California Residents: Shine the Light

If you're a California resident, you may request details about how we share your personal data with third parties for direct marketing. To make such a request, email us at ​Spotlesscare26@gmail.com

7. ​Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, feel free to reach out:

Spotless Care Solutions LLC
📞 (561) 889-2163
📍 West Palm Beach, FL